Last Updated September 2018
- Plans starting at $4.95/mo.
- 45 day money back guarantee.
- Blazing fast servers with a 99.9% uptime guarantee.
- Over 14 global server locations to choose from.
- 30 day free trial with coupon code: FREETRIAL.
Site5 might not have the same established name as some of the other options that we have discussed, but they have a reputation for innovative software and technology. Does Site5 offer something that other hosting options do not? Are they able to revolutionize the industry or is this just another option to consider?
Site5 has been around for more than 15 years, the domain itself was registered back in 1998. While the company did go through some management changes in 2007 and 2008, that should not be of any particular concern - especially because Site5 felt confident enough in the name itself to keep it around. With a little more than 50,000 clients, making it not particularly large, but not particularly small either.
Site5 was purchased by the Endurance International Group in 2015, which is another change in management. While some EIG brands have suffered a little post-purchase, it does not automatically mean that Site5 should be written off.
Support and Customer Service
This is where you notice that Site5 is not quite as big as some of the other options that we have already reviewed – not in terms of quality, but more in terms of availability. Unlike some of the other options that offer 24/7 on-site support, Site5 only offers support during workdays between 10 AM to 6 PM EST. This means that there are only about eight service hours in the day, during the weekday. There is also no forum available where you could ask questions with other users. Especially if you are a WordPress newbie, this might seem a bit daunting.
With a 99.9% uptime guarantee (which has become industry standard), you do not have to worry about having issues with your website with Site5. It is also satisfying to learn that Site5 offers some blazing fast servers, which leads to great page loading speed and a fast server response. It is easy to see that Site5 uses high performance servers.
Site5 does offer 1-click script installation and comes with unlimited disk space and bandwidth. SiteAdmin is Site5's own web hosting control panel, and it offers easy and fast access to all account services that you might need. This is going to help you set up your WordPress website that much faster. One of the lacking aspects is that SiteAdmin does not show you which path the installed scripting languages are in, nor does it show you the versions of these languages. This might mean that beginners have to consult technical staff before proceeding.
Pricing And Value
There are a number of different options when considering Site5 for your WordPress needs. The hostBasic option costs you $4.95 per month, and comes with a single website. Keep in mind that you can only get the $4.95 option when you sign a contract for two years. A single year contract costs $5.95 per month, and it is not possible to pay month-to-month in the most basic WordPress option. There is a 45-Day Money Back Guarantee for those who want to ‘try before they buy’.
The Final Verdict
If somewhat lacking support options are not enough to stop you from wanting to use a service, Site5 certainly offers enough to warrant a good look. There are other options that we might recommend for most users, but that does not necessarily make Site5 a ‘poor option’ for anyone.